This message is to inform you of an upcoming change to the AbeBooks shipping matrix.
Our research indicates that the maximum delivery speeds available in the shipping matrix are very high, with the consequence that the large majority of AbeBooks booksellers have defined much shorter delivery times.
In order to make our shipping matrix maximums more realistic and to improve the buyer experience in this regard, we will be reducing the maximum delivery speeds available within the shipping matrix. These changes will impact less than 1% of all AbeBooks booksellers.
Here are the details of the new maximum available speeds:
- International Standard and Priority: 60 business days maximum
- Domestic Standard: 30 business days maximum
- Domestic Priority: 14 business days maximum
If your shipping speeds will be affected, we advise you to update your speeds prior to 27th April. You can check your current shipping speeds through your shipping matrix. We also have detailed information on updating your shipping matrix in our help pages. Please note that any changes made to your shipping matrix may take 2-3 days to be reflected in the search results, however they will take immediate effect in the shopping basket.
We would also like to confirm that the shipping speeds are based on business days. For example, the new International maximum of 60 business days will calculate an estimated delivery date approximately 84 calendar days from date of order processing.
We are certain that more realistic shipping speeds will increase the trust of buyers, ultimately resulting in more sales for all.
If you have any questions or concerns about the new maximum shipping speeds or if you need any help updating your shipping matrix, please do not hesitate to contact us.