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July 20, 2007


Thank you for the information about how the ratings system will be launched.

I must admit I am dismayed to find that the small bookseller will automatically default to a 4-star rating. I do understand why you have made that decision. However I only sell through AbeBooks and am proud that my rating is (at least was on the US server) 5-stars. Buyers will now get a prejudiced view of the service I provide.

best regards
Lorna Newman

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