Summer is finally here and that means holidays are about to start, or maybe for some, have already started! Here are a few tips to ensure that your bookseller account is well managed during the summer holidays.
There is nothing more aggravating for a buyer than to wait 4 days for their order to be processed only to have it expire. If you plan to be away from your bookseller account for more than 3 days be sure to set your account on vacation in order to avoid letting orders expire.
- Log onto your AbeBooks.com bookseller account
- Click on the link 'Put My Books on Vacation'
- Enter the start and end date of your vacation. (End date is optional if you are not sure when you will be returning).
- Confirm the changes.
Buyers often order their books just before they go on holiday and expect them to arrive in time. Their expectations are based on the delivery times you set in your shipping matrix.
We recommend that you double check your shipping rates and speeds to ensure that they can be reached, particularly during this busy time of year. This will also help to avoid any failed deliveries when the buyer is away on vacation.
Our customer service team will be in full force this summer, so if you have any questions about your bookseller account, feel free to contact us.