We would like to remind you that the postal strikes that are currently taking place may have an effect on the delivery time of your orders. Please take this into consideration when dealing with customers' enquiries and any urgent parcels or missing shipments.
If you have orders that you suspect may be affected, we would recommend that you let the buyer know as soon as possible and proactively reassure them by providing them with the date that the parcel was sent out. You may also want to consider sending the order using a different service provider or requesting Extra Shipping Charges for those buyers who would like a speedy, more expensive delivery service.
Please also bear in mind that buyers from countries outside of the UK are likely to be unaware of these delays.