One of AbeBooks' credit card processing services will be performing system maintenance on 28th August 2009 from 7am to 8am GMT.
This maintenance will result in a brief interruption in the connection between AbeBooks and their servers.
If you attempt to process an order during the maintenance, you may:
- receive an error message asking you to wait and try again later;
- recieve an ORDER UPDATE RECORD LOCK message.
If the first case happens, you can wait and process the order after the maintenance has been completed.
If the second case happens, the order will need to be manually freed up. There is no need to contact Customer Support - we will free all affected orders on Friday 28th August and you will be automatically notified by email when the order is again available for processing.
To avoid either situation, we recommend that you process your orders before 7am or after 8am GMT. We thank you for your patience and understanding.
Comments